Frequently asked questions

  • I am not sure which appointment I need to choose? For your first appointment please always choose 'new patient assessment', these are provided by Dr Sasha and Dr Vinu only. You can choose to be seen remotely or in person. 
  • Do I need to bring anything to the first appointment? No, you only need to come along with the young person / adult. We ask that children under 16 do not attend on their own. If there is paperwork you want to bring with you, then please do, but this is not necessary.
  • How long does the first appointment last? This takes 1 hour
  • Does my child have to come to their appointment? It is very difficult for us to make a proper assessment of your child / young adult if they are not able to attend. Please consider booking an online appointment if you think this might be easier for them.
  • Once I have my diagnosis, why do I have to keep having appointments with your team? If you would like us to continue to prescribe medication for you, then we need to see you for regular review and follow up appointments. At the age of 18 your GP may agree to take over this, but a proper handover would be arranged.
  • Why is there a longer wait for insurance appointments, if I self fund I can be seen sooner. A proportion of our clinic time is given to BUPA insurance policy holders, and these appointments often get booked up many months in advance. The remainder of the appointments are for our self funding families. Only BUPA policy holders are seen via the insurance option.
  • I have been told to make a follow up appointment but I cant find one soon enough. If this occurs - please contact the office directly ( and we will try and arrange this for you. But please try and remember to book your follow up appointments as soon as they are agreed, to save disappointment. The clinic is very busy.
  • I need to cancel my appointment, what do I do? There is a cancellation policy and a full refund is issued if cancelled 48 hours ahead of the appointment time. You can do this by email
  • I think I have got ADHD, why do I need to see the doctor first. Why cant I just have the ADHD test? A comprehensive first appointment is offered to all patients prior to any testing. This is to make sure we are thorough and nothing is missed. Sometimes a different diagnosis may be relevant and this needs to be discussed before any testing can be agreed.
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